“I’m sorry that your cat died,” doesn’t imply that I killed your cat.

However, “I’m sorry that I stepped in your foot,” does imply that I stepped in your foot.

In creating connection and making an attempt to make amends, we frequently get confused by the 2 sorts of ‘sorry’, and don’t apologize as a result of we imagine the issue wasn’t our fault.

“I’m sorry that you just needed to wait two hours whereas your automotive was being serviced.” That’s a sound sentence, even when it wasn’t your fault that the schedule was overfull.

“I’m sorry that you just’re stranded right here and also you’re going to overlook the massive assembly. I do know it was essential,” is a helpful factor to say even if you happen to didn’t trigger the snow storm.

“I’m sorry” can merely imply, “I see you.”