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This text was translated from our Spanish edition utilizing AI applied sciences. Errors could exist because of this course of.

Opinions expressed by Entrepreneur contributors are their very own.


Raymond Zeitouni and Shantal Jordana had already deliberate to journey to a bachelor occasion. And it was canceled! Additionally the marriage. So that they started to consider all of the friends who had been going to lose their flights and their cash. Thus was born in November 2016 Refly : a platform for the resale of aircraft tickets.

In the course of the well being contingency because of COVID-19, this Mexican startup has supplied assist to those that needed to cancel flights; and individuals who need to journey for work or emergencies are supplied with info on the way to journey safely.

When Raymond and Shantal came upon that they’d not be capable of go to the bachelor occasion, they tried to promote their flights on WhatsApp and Facebook , however they had been unsuccessful. So that they noticed an ideal alternative and determined to create a platform that connects individuals who wish to provide their aircraft tickets with consumers (primarily millennials) who wish to journey less expensive.

“While you wish to cancel a flight on an airline, it’s not possible for them to return what you already paid for. There are not any refunds or cancellations. What they give you is to alter your itinerary with very excessive prices or depart your flight open, however it’s possible you’ll by no means take it once more ”, explains Shantal Jordana, co-founder of Refly in an interview for Entrepreneur en Español .

Those that promote their flights in Refly select to recuperate from 20% to 70% of their aircraft tickets, as they like to win one thing than lose the whole lot. Alternatively, customers should purchase nationwide and worldwide flights with as much as 70% low cost.

“Sellers should take into account the price of altering the identify of the brand new passenger within the whole worth; in addition to the fee for Refly of 10% plus VAT (provided that you promote your flight) ”, says the entrepreneur.

Refly’s preliminary funding was 400,000 pesos. Alongside the way in which they’ve bought greater than 12 million pesos in flights and have greater than 100,000 downloads of their software. In social networks, the Refly group exceeds 500,000 individuals and the refly.me web site has greater than 50,000 visits monthly. What’s the subsequent step for this firm? The resale of different technique of transport and lodging that individuals will not use.

Your achievements and keys to success

Raymond Zeitouni and Shantal Jordana had been chosen in 2019 to take part in Shark Tank Mexico and closed an funding of 600,000 pesos with Dux Capital , a fund of businessman Marcus Dantus that invested capital in alternate for a share of the corporate.

As well as, in 2019 Refly was among the many 35 startups chosen globally by the accelerator MassChallenge Mexico . In 2017 it obtained the primary place of Posible 2017, the Televisa accelerator that seeks to encourage, establish and assist entrepreneurs. That very same yr they had been a part of INCAccelerator , a program for the very best startups in Latin America that provides acceleration and hyperlinks with totally different actors in a single place.

“We’re guided loads by two issues: the perseverance of transferring ahead. At first we bought 10 flights in at some point after which 120. We should not despair. Typically you progress little by little, however it’s important to take small beginnings significantly, ”says Shantal.

The second secret’s ardour – he provides – “The founders have a ardour for touring, innovating and creating one thing new on the planet of tourism. Inadvertently an issue arose and we discovered the answer ”.

The most important problem these entrepreneurs face is letting individuals know that Refly exists to allow them to resell their flights simply and safely. “Our problem is to unfold the model. Attain the three.3 billion passengers on the planet a yr; and the 6% who don’t board their flight (all that quantity of individuals depart 100 million resale flights per yr in keeping with 2018 statistics from the Federal Aviation Administration) ”.

What Refly additionally does to make itself identified is to present courtesies or reductions on flights to public figures Refly in alternate for selling the app on their social networks. Additionally they generate extra gross sales by way of Ambassadors who promote the aircraft tickets revealed on the platform.

Marcus Dantus , the “shark” of Shark Tank México and CEO of Startup México , in an interview for Entrepreneur feedback on the entrepreneurs of Refly: “They’re younger individuals with a ardour for what they do, they’re creative and actually wish to get forward”.

Concerning this flight resale enterprise, Marcus expresses that the potential of the enterprise is big and in addition international. “Within the firms, I consider that between 3 and 5% lose their flights. These tickets could be purchased by many younger individuals seeking to fly low cost. The problem for Raymond and Shantal is that they’ve rather more provide of aircraft tickets and that they start to promote different sorts of issues akin to lodging or prepare tickets that you don’t use ”, concludes the businessman.

Raymond Zeitouni and Shantal Jordana / Picture: Courtesy Refly

How does Refly work?

If you wish to promote aircraft tickets

  • Create an account at refly.me
  • Add your flight info
  • Watch for the authorization of your advert
  • Change the identify of the brand new passenger
  • Obtain your cost

* With the assure that in case your flight is bought you’ll obtain your cash.

If you wish to purchase tickets

  • Create an account at Refly
  • Fill in your contact particulars
  • Discover the flight of your curiosity
  • Make the cost on-line
  • Watch for the identify change of your aircraft tickets

* With the assure that if you don’t obtain the flight in your identify in 48 hours, they are going to refund 100% of your cash.